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| Are all of your paintings original?
Yes. We only sell 100% original paintings that are signed by the original artists. Before admitting an artwork to our gallery, the painting is put through a number of rigorous tests to ensure that it is authentic and high quality.
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| How much does shipping cost?
Shipping is always free! We will pay for the shipping, no matter where you live on the planet. The minute you place your order, we send you a confirmation email and start hand-packing your new painting. Your artwork will be delivered to your door via USPS or FedEx.
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| How long does standard shipping take?
We ship all paintings within 48 hours of payment Monday through Friday. Once an order leaves our office, it usually takes 1 to 2 weeks for a package to reach its destination. Longer shipping times do occur, but in most cases you will have your new painting within 2 weeks.
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| Will my painting be safe during delivery?
You can rest assured that your new painting will arrive safely. We pack all paintings in strong and durable materials such as Styrofoam inserts and bubble wrap.
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| What if I don’t like a painting after delivery?
If you are unhappy with a painting for any reason, even if it just clashes with your curtains, you can return it within 10 days for a full refund. If you want to return a piece of art, you must ensure that it is in the same physical condition as it was when it was delivered. If you have more questions about our refund policy or would like to set up a return, please contact customer care at office@gallerytoday.com.
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Can I put a painting on hold?
Yes, you can put a painting on hold. To do that, shoot us an email at office@gallerytoday.com
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Do you frame the paintings?
Frame preferences vary so drastically among different customers that we usually ship paintings unframed. If you want a frame, however, please send us an email at office@gallerytoday.com. We would be happy to discuss framing options with you.
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